Privacy Policy

Effective Date: 01-03-2026

At Hotel Binod, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

By accessing our website or booking our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information when you:

• Make a hotel room reservation
• Book restaurant services
• Reserve tent stay experiences
• Request car rental services
• Submit enquiry or contact forms
• Communicate with us via phone, email, or website

Personal Information May Include:

• Full Name
• Phone Number
• Email Address
• Address or Location
• Booking details and travel preferences
• Payment-related information (processed securely via payment providers)

2. How We Use Your Information

Your information is used to:

• Process reservations and bookings
• Confirm and manage hotel services
• Provide customer support
• Improve our services and guest experience
• Send booking confirmations or service updates
• Respond to enquiries and requests
• Maintain internal records and legal compliance

We do not sell or rent your personal information to third parties.

3. Payment Information

Payments made through our website or at the property may be processed via secure third-party payment gateways.

Hotel Binod does not store sensitive card or banking information on its servers.

4. Information Sharing

We may share information only when necessary with:

• Payment processing providers
• Travel or transport partners for car rental services
• Government authorities when legally required

All partners are expected to maintain confidentiality and data protection standards.

5. Cookies & Website Tracking

Our website may use cookies to:

• Improve website functionality
• Understand visitor behaviour
• Enhance user experience

You may disable cookies through your browser settings if preferred.

6. Data Security

Hotel Binod implements reasonable security measures to protect your information from unauthorized access, loss, misuse, or disclosure.

However, no online transmission method can guarantee absolute security.

7. Guest Responsibilities

Guests are responsible for ensuring the accuracy of personal information provided during bookings or enquiries.

8. Third-Party Links

Our website may contain links to external websites or social media platforms.

Hotel Binod is not responsible for the privacy practices of third-party websites.

9. Data Retention

We retain personal information only as long as necessary for:

• Service Delivery
• Legal compliance
• Business record keeping

After this period, information may be securely deleted.

10. Your Privacy Rights

You may request to:

• Access your personal information
• Correct inaccurate data
• Request deletion of information (subject to legal obligations)

Requests can be made using the contact details below.

11. Children’s Privacy

Our services are not directed toward individuals under the age of 18 without supervision.
We do not knowingly collect personal data from minors.

12. Policy Updates

Hotel Binod reserves the right to update this Privacy Policy at any time.

Changes will be reflected on this page with an updated effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Hotel Binod
HWW4+PHR, Kunduli, Odisha 764036
Phone: +91 89172 02818
Email: contact@hotelbinod.in